Moshe Maleka

Business Analyst | Data & AI Solutions

I bridge business needs and technology by building data-driven dashboards and AI-powered workflows that solve real business problems.

🚀 View My Work Download CV

About Me

I am a Business Analyst with a strong foundation in data and emerging AI technologies. I specialise in translating business challenges into scalable solutions — from analytics dashboards to AI-powered customer workflows. My focus is on improving efficiency, decision-making, and customer experience through practical, real-world implementations.

Core Competencies

💼 Business Analysis

Requirements Gathering
Process Mapping
Gap Analysis
Stakeholder Management
UAT Coordination

📊 Data Analytics

SQL
Power BI
Excel
Data Modelling

🤖 AI & Automation

AI Workflows
Prompt Engineering
Process Automation
System Thinking

Education

🎓 Postgraduate Diploma in Artificial Intelligence

MANCOSA

NQF Level 8

🎓 Bachelor of Commerce in Information & Technology Management

MANCOSA

NQF Level 7

🎓 Higher Certificate in Information Technology

University of Johannesburg

NQF Level 5

🎓 National Certificate: IT Technical Support

PC Training & Business College

NQF Level 4

Case Studies

📊 Sales Performance Dashboard

End-to-end analytics solution transforming raw data into actionable insights using ETL pipelines, SQL, and Power BI dashboards on AWS.

View Case Study GitHub

🤖 AI Customer Service Automation

Transforming “DM for Orders” into a scalable AI-powered customer service workflow using WhatsApp and AI-generated responses.

🚀 View Case Study GitHub

Contact

Email: moshemaleka@yahoo.com

WhatsApp: +27 84 916 9029

Call: +27 76 791 0011

Connect on LinkedIn